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	<title>Comments on: Get customer cooperation by &#8220;lowering your shields&#8221;</title>
	<atom:link href="http://salesvitamins.com/selling-skills/the-best-sales-technique-to-use-with-most-customer-service-problems-is-to-be-open-to-the-customer-critique/feed" rel="self" type="application/rss+xml" />
	<link>http://salesvitamins.com/selling-skills/the-best-sales-technique-to-use-with-most-customer-service-problems-is-to-be-open-to-the-customer-critique</link>
	<description>Sales tips blog with sales skills information for sales professionals and sales management.</description>
	<pubDate>Thu, 20 Nov 2008 08:50:39 +0000</pubDate>
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		<title>By: buffalolady</title>
		<link>http://salesvitamins.com/selling-skills/the-best-sales-technique-to-use-with-most-customer-service-problems-is-to-be-open-to-the-customer-critique#comment-39</link>
		<dc:creator>buffalolady</dc:creator>
		<pubDate>Tue, 29 Jan 2008 00:07:59 +0000</pubDate>
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		<description>right on...so true</description>
		<content:encoded><![CDATA[<p>right on&#8230;so true</p>
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		<title>By: Chris</title>
		<link>http://salesvitamins.com/selling-skills/the-best-sales-technique-to-use-with-most-customer-service-problems-is-to-be-open-to-the-customer-critique#comment-34</link>
		<dc:creator>Chris</dc:creator>
		<pubDate>Mon, 21 Jan 2008 13:26:18 +0000</pubDate>
		<guid isPermaLink="false">http://salesvitamins.com/selling-skills/get-customer-cooperation-by-lowering-your-shields#comment-34</guid>
		<description>Defensiveness just doesn't work in any relationship, sales or otherwise.  The assumption of a defense posture forces the hand of another party and removes the ability for them to back down on their stance and compromise.</description>
		<content:encoded><![CDATA[<p>Defensiveness just doesn&#8217;t work in any relationship, sales or otherwise.  The assumption of a defense posture forces the hand of another party and removes the ability for them to back down on their stance and compromise.</p>
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